Your personal information matters to us, so we’re taking steps to keep it even more secure. Accessing your online library account now requires a library card number (barcode) and PIN (personal identification number) rather than your last name and card number.

Access to some digital resources will also require your PIN.

Your initial PIN will automatically be the last four digits of the phone number you have on file with the library. PINs will be slightly different for Student 1 accounts.

Below are answers to questions you may have about this change. Library staff are happy to provide additional information and assistance. Contact us by phone (303-335-4819) or in person.

What's a PIN and why do I need it?

A PIN, or personal identification number, is a 4-digit number used when accessing your online library account (My Account). It provides an extra layer of security for your account and personal information, particularly against unauthorized access to or use of your library card.

How do I get a PIN?

A PIN will be created for you automatically if you have a phone number in your library account. By default, your PIN will be the last 4 digits of that phone number. If you do not have a phone number in your account or need help updating it, please contact the library.

Please note, BVSD students accessing online resources with a Student 1 account will use their first name as PIN.

Can I change my PIN?

Yes, you will be able to change your PIN to one of your choosing.  Visit “Account Settings” in your online account (after December 8th) or contact the library for help making the change.

When and where will I need to use my PIN?

Your PIN will be required for you to log in and use your online library account (to see your checked-out materials, edit personal information, place and manage holds, etc.).

Some digital resources, such as the library’s research databases and OverDrive, will also require you to enter your PIN.

For now, you will not need to provide your PIN in the library when requesting account assistance at a service desk, checking out materials at self-check, or when using your Library Card to log in to the public computers.

What if I forget my PIN?

If you forget your PIN, you will have a few options for resetting it.

ONLINE: You must have a valid email address on file with the library to reset your PIN using the online option. Click "Reset My PIN" on the My Account login page. Enter your library card number and submit it, and you will receive an email with a link for resetting your PIN.

IN PERSON: Stop by the library with your library card or a photo ID. Staff will assist you with setting up a new PIN.